Terms of Service

Last updated: December 10, 2024

Welcome to Auren! These Terms of Service ("Terms") are an agreement between you and Elysian Technologies, Inc. ("Elysian," "we," "our," or "us"). They govern your use of the Auren mobile application and related services (collectively, the "Services").

Please read these Terms carefully, as they include important information about your legal rights. By accessing or using the Services, you agree to these Terms. If you don't understand or agree to these Terms, please don't use the Services.

1. Acceptance of Terms

By accessing or using our Services, you confirm that:

  • You are at least 18 years old
  • You are capable of forming a binding contract with Elysian in your jurisdiction
  • You will comply with these Terms and all applicable laws and regulations

2. Account Registration and Security

To use our Services, you must:

  • Create an account using Google Sign-In or Apple Sign-In
  • Provide accurate and complete information
  • Maintain the security of your account
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities that occur under your account
  • Maintain no more than one (1) account at any time

You may not:

  • Share your account credentials with others
  • Create accounts using automated methods
  • Use another person's account
  • Create or maintain multiple accounts

3. License and Ownership

Your Content

  • You retain ownership rights to the content of your conversations with Auren
  • You grant us a worldwide, non-exclusive, royalty-free license to store, process, and display your content solely for the purpose of providing and improving the Services
  • We will not use your conversations to train our AI models or share them with third parties for advertising or other commercial purposes

Our Services

  • The Services, including all intellectual property rights in Auren, are owned by Elysian
  • We grant you a limited, non-exclusive, non-transferable license to use the Services for personal, non-commercial purposes
  • You may not copy, modify, distribute, sell, or lease any part of our Services

4. Payment Terms

Subscriptions

  • Subscription fees are charged at the beginning of each billing period
  • Subscriptions automatically renew unless canceled
  • You may cancel your subscription at any time
  • Refunds may be requested within 5 business days of payment if service use is discontinued
  • We may modify subscription fees with 30 days notice

One-Time Purchases

  • No refunds are provided for one-time purchases unless required by law
  • Prices are subject to change without notice

5. Prohibited Uses

You agree not to:

  • Use the Services for any illegal purpose
  • Attempt to gain unauthorized access to the Services
  • Upload malicious code or content
  • Harass, abuse, or harm others
  • Impersonate others
  • Interfere with the operation of the Services
  • Attempt to reverse engineer the Services
  • Use the Services to develop competing products

6. Service Modifications and Termination

We reserve the right to:

  • Modify or discontinue any part of the Services with 14 days notice
  • Make immediate changes without notice for security or legal reasons
  • Terminate or suspend your account at our discretion if we believe you have violated these Terms
  • Terminate your account for any other reason with reasonable notice

If you believe your account was terminated in error, you may appeal by contacting support@auren.app

7. Disclaimers and Limitations of Liability

THE SERVICES ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELYSIAN DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED.

THE SERVICES ARE NOT INTENDED TO, AND DO NOT, PROVIDE FINANCIAL ADVICE, MEDICAL ADVICE, MENTAL HEALTH COUNSELING, THERAPY, OR ATTEMPT TO DIAGNOSE, TREAT, OR CURE ANY MEDICAL, PSYCHOLOGICAL, OR PSYCHIATRIC CONDITIONS. ANY INFORMATION PROVIDED THROUGH THE SERVICES IS FOR GENERAL INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY AND SHOULD NOT BE RELIED UPON FOR MAKING FINANCIAL DECISIONS, MEDICAL DECISIONS, OR AS A SUBSTITUTE FOR PROFESSIONAL ADVICE.

IF YOU ARE EXPERIENCING THOUGHTS OF SELF-HARM OR SUICIDE, DO NOT USE THIS SERVICE. INSTEAD, PLEASE IMMEDIATELY CONTACT THE 988 SUICIDE AND CRISIS LIFELINE BY DIALING 988 (AVAILABLE 24/7), CALL YOUR LOCAL EMERGENCY SERVICES, OR GO TO THE NEAREST EMERGENCY ROOM. FOR INTERNATIONAL USERS, PLEASE CONTACT YOUR LOCAL CRISIS HOTLINE OR EMERGENCY SERVICES.

ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN, MENTAL HEALTH PROFESSIONAL, THERAPIST, FINANCIAL ADVISOR, OR OTHER QUALIFIED PROFESSIONAL WITH ANY QUESTIONS YOU MAY HAVE.

IN NO EVENT SHALL ELYSIAN BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES.

ELYSIAN'S TOTAL LIABILITY FOR ANY CLAIMS RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICES IN THE PAST SIX MONTHS, OR $100, WHICHEVER IS GREATER.

8. Dispute Resolution and Arbitration

You agree that any dispute with Elysian will be resolved exclusively through final and binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify.

The arbitration will be conducted by JAMS under its rules in San Francisco, California. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

You may opt out of this arbitration agreement within 30 days of first accepting these Terms by emailing legal@auren.app

9. Geographic Restrictions

The Services are operated from the United States. If you access them from other locations, you do so at your own risk and are responsible for compliance with local laws.

You may not use the Services if you are located in any U.S. embargoed countries or are on any U.S. government restricted parties lists.

All data is stored on servers located in the United States.

10. Changes to Terms

We may modify these Terms at any time by posting updated Terms on our website. Your continued use of the Services after any changes indicates your acceptance of the modified Terms.

For material changes, we will provide notice through the Services at least 14 days in advance, unless we need to make immediate changes for security or legal reasons.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Elysian Technologies, Inc.
700 Alabama St
San Francisco, CA 94110
Email: support@auren.app

12. Severability

If any provision of these Terms is found to be unenforceable, that provision will be severed from these Terms and will not affect the validity and enforceability of any remaining provisions.